EZSurveyform (EZS) is a comprehensive, Internet-based suite of tools designed expressly to serve the Loss Control/Risk Management industry. EZS provides a robust and feature-rich platform to request, complete, review and deliver complex commercial lines property inspections. EZS manages the entire inspection workflow: from initial requests, scheduling, assignment, report completion, quality control, as well as all back-office processes: comprehensive billing and bookkeeping functions, form design, account management, performance reporting and data management.

Founded in 2003, EZS was the first web-based system designed exclusively for the loss control inspection process, and has been a leader in the industry ever since. Proven in the field for over 20 years, EZS has adapted and grown along with the Internet and its use. With over two million forms completed to date, EZS has evolved into the most effective and easy to use platform for overseeing the inspection workflow process.

Comprehensive, Feature-Rich, Fully Customizable Inspection Reports

• Multiple layout templates enables close reproduction of existing hard-copy forms
• Extensive "Smart-form" features: required fields, preset values, mouseover help, spell/usage check, expanding tabular data, duplicable sections, conditional questions, automated recommendation generation
• Incorporate photos and diagrams
• Include attachments
• Integral recommendation letter on Client stationery
• Reports are available in multiple formats: HTML, PDF, XPS, Vector and/or Bitmap Graphic, and as raw data

Intuitive, user-friendly tools designed for a "non-technical" field force

• Quick access to current workflow
• Fixed width display so printed forms render identically to online forms, for completion in the field
• Batch uploading of photos/documents with integrated captioning/placement tool
• Editable recommendations added automatically, triggered by specific responses
• In-browser drawing tool for simple point-and-click diagrams of floor & site plans. Automatic calculation of total square footage
• Every report has a simple, accessible question/discussion thread for live support

Streamlined Quality Control system for efficient, high volume report processing

• Dedicated user access level and report assignment for Quality Control staff
• Multiple report status codes for tracking progress
• Geocoding based Assignment engine – finds closest inspector to the insured location
• Report-specific, archived discussion thread for questions, issues and changes
• Automated email alerts for various key changes in report status
• Performance reports for Inspection and QC personnel

Extensive Administrative and System Design Tools

• Form building suite for production of inspection forms and supplements
• Summary report building suite for creation of custom search results screens
• Full invoicing and inspector payout system
• Client and Inspector Account creation and maintenance
• Memoranda management and publishing tools for internal training, guides and notices

Flexible, accessible data architecture for seamless systems integration

• Data portability: All inspection data available for export in delimited or XML formats
• Inspection requests can be entered manually, from batch file, data feed or web service via "push" or "pull" methodologies
• Fully integrated with other Loss Control platforms such as LC360 and DCT (formerly RCT)
• AIG approved vendor
• Integrated with hazard and replacement cost data providers
• Existing Word or PDF forms support for accommodation of legacy procedures
• Collaboration support: All EZS clients can share each other’s workflow for sub-contracting and fee company arrangements

Many special features to serve all of your client's needs

• Virtual inspections through a live video connection to a remote mobile device, observable and recordable by third parties, and remotely acquired images
• Self inspections (completed by insured) with one-time access and simple forms
• Recommendation compliance by insured

New and evolving AI capabilities

• Access to multiple AI engines
• Free text rewriting for grammar and tone
• Custom prompting
• Access to pre-built AI agents
• Data analysis for hazards, violations and risks – in development
• AI photo analysis for hazards, violations and risks – in development

Built for speed, security, and compatibility

• All servers have redundant Tier 1 Internet connectivity, 24/7 monitoring in a secure, SOC 2 data facility
• Daily offsite full backup, complete remote mirror system
• MFA by email or text for all user logins
• Fully encrypted communication
• Automated session timeouts and password expiration
• Enterprise class hardware & software
• Fully compatible with most major browsers, smart phones & tablets (Android & iOS)